We are PASSIONATE about doors and hardware and will go the extra mile to ‘Do the Different, Push the Boundaries and only say “no” if all other options have been exhausted’.
This attitude is part of our Culture and is lived out amongst our staff irrespective of whether they are in the factory, showroom, on site or in a clients office.
We believe strongly in a holistic approach to business, the generation of fair and appropriate profits, good stewardship, management of sustainable resources, respect and courtesy for our customers, care and support for our staff, and a manageable redistribution of funds to support wholesome values within our communities.
We believe the customer should achieve their expectations and feel valued throughout the process. To help a customer to this point we may offer to make models, mock-up solutions, schedule showroom meetings specifically around a customers diary or arrange for previous satisfied customers to display their solutions.
We do not support a Philosophy of Lowest price or undercutting.